Penny Roost
Support

How can we help?

Most answers are below. If yours is not, write to us and a person will read it.

Email us

support@pennyroost.com

It helps to tell us what you were doing, your iPhone model, the app version (you will find it in Settings › Legal) and a screenshot if you have one. You can also write from inside the app: Settings › Help & feedback › Send feedback.

How do I cancel my subscription?

Apple manages subscriptions. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Penny Roost. It stays active until the end of the period you paid for.

I paid, but the app does not show my plan

In Penny Roost, open Settings › Account › Subscription and tap Restore purchase. Use the same Apple Account you paid with.

Moving to a new phone

On the old phone, open Settings › Data & privacy › Export data and save a Backup file. On the new phone, open Settings › Data & privacy › Restore and choose that file.

A receipt came out wrong

Every line can be fixed before you save it, and any saved expense can be opened and edited later. Flat paper, good light and the whole receipt in the picture make the biggest difference.

Deleting your account

Settings › Account › Delete account removes your account and everything synced to it. Expenses kept only on your phone are not affected.